SPECIFICATIONS
Brand Name: NoEnName_Null
Origin: Mainland China
Applicable Stove: General Use for Gas and Induction Cooker
Material: Cast Iron
Model Number: Mini Iron Pan
Wok type: Non-stick
Pot Cover Type: Glass-embedded Stainless Steel Cover
Metal Type: Cast Iron
Type: Woks
Feature: Eco-Friendly
Feature: Stocked
Certification: CIQ
Choice: yes
Feature:
* brand new and high quality.
*Nonstick surface, effectively prevents the oil pan body, reduce the cooking oil, edible vegetable oil is more healthy.
*The frying pan is sturdy, and easy-grip handle is comfortable to use and provides stability.
*The hole design on the end of the handle for easy hanging.
*Ideal for frying up single servings of eggs, crepes, sausages, seafood, poultry, burgers vegetables and more.
Specification:
*Material: iron
*Color: as pic
*Diameter: 20cm, 24cm
Package Contents:
1 * Frying pan
Notes:
1. Due to many factors (such as the brightness of the display and the brightness of the lights), the actual color of the item may be slightly different from the picture displayed on the website.
2. Please allow the data to have a slight deviation in manual measurement.
Note:
Instructions for opening the pot for the first time
Wash the inner and outer surfaces of the pot with warm water and an appropriate amount of detergent, rinse with clean water, and dry the inside and outside
Add an appropriate amount of cooking oil to the pot so that the oil is evenly spread to the inner surface of the pot
Place the pot on the stove and turn on a low heat to heat slowly until the water dries up.
After the pot body cools down to room temperature naturally, it can be used after cleaning and drying again
Note:
1. Please allow 1-3cm error due to manual measurement. pls make sure you do not mind before you bid.
2. Due to the difference between different monitors, the picture may not reflect the actual color of the item. Thank you very much for your understanding.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
----------------------------------------------------------------------------------------------------
Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
-----------------------------------------------------------------------------------------------------
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
-----------------------------------------------------------------------------------------------------------
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.