SPECIFICATIONS
Part: NECK
Brand Name: PULATREE
Pattern Type: Patchwork
Model Number: NS20230408
Grade: Grade A
Shape: Rectangle
Fabric Count: 30
Use: Bedding
Material: 100% Polyester
Set Type: no
Weight: 1-1.5 kg
Filling: Memory Foam
Thread Count: 200TC
CN: Guangdong
Feature: memory
Feature: Anti-Snore
Origin: Mainland China
Choice: yes
semi_Choice: yes
About this item
[Enjoy Your Sleeping Without Neck Pain] 8 HOURS EVERY NIGHT. Are you still suffering from neck pain while sleeping? Our proven contour design perfectly supports your head, neck, shoulder, and back. The innovative ergonomic design naturally and perfectly fits the curve spine, providing proper support for spine alignment. Sleep pillow design allowing you to shift between positions comfortably. You wake up feeling refreshed and any neck pain you used to suffer should disappear over time.
[2 Heights - Designed for Different Sleepers] Our pillow has 2 different contour heights on either side, so you can choose whichever works better for your sleep posture. Butterfly design shape gives armrests, no more arms numbness. It offers enough room for your shoulders and makes good nasal airflow for back, side & stomach sleepers. The hole inside was designed to cradle your head for optimal support & reduce the pressure of the skull. It allows for a comfortable yet supportive night's sleep.
[Safe & Odorless Memory Foam - A Healthy Sleep Ensured] The unique nontoxic, non-allergenic, molded foam design. The cervical pillow is made with high-quality rebound memory foam that is CertiPUR-US certified. Its temperature sensing, making the pillow FITS YOUR NECK perfectly. The best pillow for neck and shoulder pain is firm enough to hold the head at a healthy angle, but soft enough to alleviate pressure points. Choose us, the symbol of all-nature and great support.
[Breathable & Removable Pillowcase & Lifetime Warranty] Pulatree cervical pillow are built with double breathable pillowcases. It is removable with zippered & machine washable. Pillow is made from hypoallergenic cotton and polyester with its soft and breathable fabric that allows air to circulate through the pillow all night long. It is gentle on your skin to stay crisp throughout the night - it retains moisture absorbency qualities to leave you from night sweat in a comfortable climate.
[Hassle-Free & 100% Satisfaction] – Pick out an excellent ergonomic pillow for neck pain, and you may see your sleep improved in ways you would have never imagined. Not only will you enjoy waking up without a stiff neck, but you will also be likely to sleep better during the night. It's a BEST HEALTH CARE GIFT to show your care to somebody you love. You can now purchase with confidence. If you're not 100% in love with your pillow, our customized one-on-one service is always ready!
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.