SPECIFICATIONS
Brand Name: MYVIT
Origin: Mainland China
Material: Tungsten Carbide
Hign-concerned Chemical: None
Certification: CE / EU
Certification: CIQ
Certification: EEC
Certification: LFGB
Certification: SGS
Feature: Eco-Friendly
Feature: Stocked
Type: Sharpeners
Choice: yes
Description
● Flat surface: For flat blades such as tipped saws, hoe, scissors, and knife tools
● Curved surface: For curved blades such as sickle and nata
● Body: Cutlery steel (Surface: Diamond particles) ● Grip: TPR + PP
● Abrasive grains: # 400
Precautions
● Please do not use it for any purpose other than its intended purpose.
● Do not use if there are any abnormalities such as chips on the file.
● This product is a simple sharpener.
● Do not use for high-grade blades or blades that require high sharpness.
Function
1.Troublesome knife sharpening is easy with this one!
2.Even those who do not know how to sharpen can easily sharpen!
3.Sharpness is revived just by sharpening a few times!
4.Can be used with both double-edged or single-edged blades! that could not be sharpened with conventional whetstones can also be sharpened.
5.Titanium coating is applied to the surface to improve the holding power of diamond particles.
All products are examined carefully before storage, and packed well for shipment.
Please choose the right size or color for what you want, we will send the parcel as your choose in the order.
For those products more than one color to be chose, please leave message for the colors you wants, otherwise we will send out your order with random color.
Product images were taken in kind, for display, light, environment reasons maybe a slight deviation phenomenon, please in kind prevail.
Due to manual measurement, there maybe 1cm-3cm tolerance, please kindly understand and make sure you do not mind before you place the order.
Usually, we will send out the parcel within 48 hours after received the payment. If the transaction is in the Hong Kong and China public holiday, the handing time would be delayed, Please understand.
If you want express delivery (EMS/DHL/FedEx/UPS), please contact us, we will calculate the postage for you, or you can check Shipping & Packaging for reference.
All products are packed by manual, there may be a little mistake, if you get a wrong item or defective one, please feel free to contact us immediately, we will compensate you, thank you for your understanding.
We sincerely invite you to leave Positive Feedback for us if you are satisfied with our product and service. Your feedback is very important to us and be encouraged to us, we will try our best to fix any problems you might be having and offer you the best service, Thanks for your support.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
----------------------------------------------------------------------------------------------------
Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
-----------------------------------------------------------------------------------------------------
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
-----------------------------------------------------------------------------------------------------------
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.